From September into October 2026, unauthorized access to systems used by members and app users, and the resulting leaks of personal information, have been disclosed one after another. Some involve more than 10 million records. JPCERT/CC issued an advisory on unauthorized access to organizations in Japan on October 8 and updated it on October 23 (JPCERT-AT-2026-0030, in Japanese).
This article is for companies that run user-facing systems, and for the people who operate them. It covers the disclosed incidents, the methods JPCERT/CC describes, and what to check now. Sources are cited next to each statement. For many incidents the cause was still under investigation when disclosed, so the cause of each incident cannot be pinned on a particular method, and this article does not try to. The information is current as of October 25, 2026 JST.
Key points
- Most of these incidents involve unauthorized access to member-management systems or to the account services behind an app, with record counts from roughly 900,000 to more than 10 million.
- The disclosed items center on names, email addresses and phone numbers. In many incidents, login passwords and credit card numbers are said not to be included. Still, this information can be used for phishing and impersonation.
- For many incidents, the cause had not been identified at the time of disclosure. Within what I was able to check, I found no official statement of a common cause or of a single attacker behind them.
- JPCERT/CC describes five methods that have been confirmed: scanning for known vulnerabilities, abuse of APIs, a Metabase vulnerability, web shell placement, and abuse of AI penetration-testing platforms.
- JPCERT/CC asks that BI tools and employee-facing management systems be checked too, not only the apps used by the general public.
The main disclosed incidents
This is based on each company’s disclosure and press reports. Record counts are given as disclosed. The cause column shows only what has been disclosed.
| Company |
Disclosed |
Count |
What leaked |
Cause as disclosed |
| Times Car |
Sept 25 (first report), Sept 29 (third report) |
About 1.6 million accounts with identity documents leaked |
Images of driver’s licenses, proof-of-address documents, student IDs and family-verification documents (Times Car, in Japanese) |
Not stated on the third-report page. The company plans a further update in about two weeks, based on the external specialists’ findings |
| Yakiniku King (Monogatari Corporation) |
Oct 5 |
10,788,963 (of 10,808,784 registered) |
Member number, the name registered in the app, email address, phone number. Login passwords, dates of birth and payment information are not included (Business+IT, in Japanese) |
Under investigation. Unauthorized access was confirmed on October 2, and leakage of member data on October 3 |
| Lawson |
Oct 8 |
2,155,345 Lawson IDs |
Email addresses, names and more (ScanNetSecurity, @IT, both in Japanese). Names, phone numbers and part of credit card numbers also leaked from the Lawson app reservation service (the count differs between reports) |
Lawson says a feature that shows personal information to the user in the app was abused and its safeguards were bypassed (@IT). The specific method has not been disclosed. Access to Lawson IDs occurred September 12 to 14 |
| Burger King (BK Japan) |
Oct 15 |
About 11.18 million |
Member ID, email address, name, phone number, date of birth and more. The company does not hold credit card numbers, and no leak of login passwords has been confirmed (Impress Watch, in Japanese) |
Unauthorized access by a third party to the system that manages member information. Access took place October 2 to 7, and the leak was found on October 13. Details are under investigation |
| GMO Research & AI (infoQ) |
Oct 5 (first report), Oct 14 (second report) |
894,082 (up to 948,498 in the first report) |
Names, addresses, dates of birth, encrypted passwords and more. 611 fraudulent point exchanges (worth about 2,869,500 yen) (Keyman’s Net, in Japanese) |
According to press reports, abuse of a vulnerability in software the site used. Unauthorized access began on or after October 2 and was found on the morning of October 3 after a member inquiry (ScanNetSecurity) |
The counts are record counts. They are not necessarily the number of unique people.
What the incidents have in common
These three points are my own observations.
- The targets are systems that users interact with directly: membership, apps, reservations. A great deal of personal information is concentrated in one system, so a single break-in produces a large count.
- Detection and disclosure were quick in several cases. For example, Yakiniku King disclosed three days after confirming unauthorized access. But the cause and entry route were often still unknown at the time of disclosure.
- Even when what leaked is names, email addresses and phone numbers, it is more than enough for phishing and impersonation. The absence of passwords does not mean the harm is small.
The five methods JPCERT/CC describes
JPCERT/CC’s advisory groups the confirmed attacks into five cases. It does not tie them to the individual incidents above.
- Case A (scanning for known vulnerabilities): the attacker scans each target for known vulnerabilities in a range of software and tries to exploit them. Some attacks exploit poor device management rather than vulnerabilities, with theft of configuration files and backup files given as examples
- Case B (abuse of APIs): the attacker analyzes a publicly available smartphone app, identifies API endpoints and keys, and goes after internal APIs that the screens cannot reach. Changing user privileges, creating unauthorized accounts and identifying account information through NoSQL injection are listed. API keys stolen from other systems are sometimes used
- Case C (Metabase): an SQL injection vulnerability (CVE-2026-72898) is being exploited through crafted API requests. JPCERT/CC issued a separate advisory on it on August 14
- Case D (web shell placement): there are cases where a WAR file containing a malicious JSP was placed on an application server reachable from a public web server
- Case E (abuse of AI penetration-testing platforms, added October 23): tools such as Cairn, CyberStrikeAI and ARTEX are being abused, and internet-facing web applications and WSUS servers are being targeted
JPCERT/CC also lists suspicious source IP addresses on the page and recommends checking your logs for access from them. It cautions, though, that some may be legitimate use, and that access through Tor exit nodes and residential proxies has also been seen, so IP addresses should not be used alone but combined with other indicators.
What to check now
This follows the measures JPCERT/CC lays out, arranged in order.
Today
- List your user-facing systems (membership, apps, reservations, points). For each, write down whose personal information it holds, what kind and how many records
- Check whether any API, admin function, BI tool or employee-facing system that the public should never use is exposed to the internet. JPCERT/CC asks that services and functions not needed for the business be taken off the internet
- Check whether the middleware and products you use have known vulnerabilities. If you use Metabase, for example, check JPCERT/CC’s advisory
This week
- Put rate limits on your APIs. For high-risk functions such as login, password reset, SMS sending and search, set separate usage limits (JPCERT/CC)
- Enforce access control on every endpoint, including non-public APIs. Give API users and tokens only the minimum privileges. Give tokens an expiry, and be able to revoke any token suspected of leaking right away
- Check your logs for the IP addresses on JPCERT/CC’s list. If you find one, do not judge on that alone; investigate together with other logs
- Review how you detect unauthorized access and what you do first when you detect it. Check that you would notice bulk retrieval of account information or repeated access in a short time
This month
- Delete data past its retention period or no longer needed for its purpose (JPCERT/CC). Information you do not hold cannot leak
- Prepare to urge users to protect themselves from secondary harm if a leak occurs. Be ready to issue guidance on multi-factor authentication and warnings about impersonation emails right away (JPCERT/CC)
- Confirm roles with your development contractors and vendors. Decide who handles updates, log monitoring and first response for each system. For example, Yakiniku King says it is strengthening measures together with its developer and affiliated companies (Business+IT)
What users can do
- If your email address or phone number may have leaked in these incidents, be careful with emails, text messages and calls that pretend to be from these companies. Times Car says it never asks for passwords or card information by email or SMS (Times Car)
- If you reuse passwords, change them. Turn on multi-factor authentication where a service offers it
What I could not confirm
- For many incidents the cause had not been identified at the time of disclosure. This article does not speculate about causes
- I could not confirm the cause for Times Car, as the third-report page does not state it. The report says a further update is planned in about two weeks
- The Lawson app reservation count differs between reports, and I could not confirm a settled figure
- GMO Research & AI’s cause (a software vulnerability) rests on press reports. I could not check the original company announcement
- The Burger King details rest on a press report (Impress Watch). I could not check the company’s original announcement
Related articles
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